Focus on Closing , We’ll Handle the Rest
Welcome
Hiring an internal sales development team is expensive and risky. You spend months vetting each candidate, creating a standardised sales process, and figuring out how to retain your current sales rep. We minimise your risk by providing a dedicated SaleMate that can focus on the support surrounding sales so you can close the deal. You get to delegate those repetitive sales tasks to a highly skilled SaleMate, so you can spend time on the activities that move the business forward.
We handle the entire process—from recruitment to training and onboarding—ensuring that our SalesMates are equipped with the necessary skills in areas such as pipeline management, sales support, and sales administration.
Increase your sales with SaleMate
How are we different?
We are neither a lead-generation agency nor a labour broker.
We believe in the importance of building a scalable and sustainable sales engine inside your business, where the value belongs. Integrating someone into the business to understand the nuances of your product and sales process takes time. We work closely with our clients to deeply understand their sales landscape and then deliver custom solutions that have the right mix of people, process and technology. With Your Sales Mate, founders and sales teams can focus more on client-facing activities, while we provide ongoing HR support, regular check-ins, and process optimisation to continuously enhance performance.
What our customers say
Tim
Sirdar
SaleMate has really helped fill a massive need in sales coordination. Our SaleMate, Verushka, has helped bridge the gap between the marketing department, sales and the partners and has assisted us in optimising our processes, especially around our CRM system.
Andrew
Hintotex
The number of useful and relevant meetings I have had has improved. Personally, I do not have the time to follow up on messages and book appointments in my diary, so they just did not happen. Now I have more time to be intentional with who I want to talk to. I have asked my SaleMate to do research around the prospects beforehand so the conversations have been more directed.
Ari
Mind Ventures
I have been very impressed with the quality of the list building and the information included. My SaleMate displayed a deep knowledge in the tech stack used, and was also open to experiment and play around with different tools.
How does it work
A Built-In Management Layer
When you partner with us, you’re not just getting a SaleMate—you’re gaining a comprehensive management layer that helps oversee and enhance your sales admin and operations. We understand that seamless integration is key to success, so we handle every aspect, from recruitment to training and ensuring your SaleMate is fully aligned with your business goals. Our management team helps monitor performance, provide guidance, and optimises admin related processes, so you don’t have to worry about the day-to-day operations. This allows you to focus on what you do best—driving your business forward.
SalesMates
Our SaleMates are more than just assistants; they are dedicated sales professionals who become an integral part of your team. Each SaleMate is carefully selected and trained to manage the administrative aspects of your sales process. They bring expertise in prospecting, CRM administration, tracking sales metrics, and more, all while seamlessly integrating into your existing workflow. Your SaleMate is committed to ensuring your sales pipeline is always moving, allowing you and your sales team to focus on nurturing prospects and closing deals.
Proven Process
We believe in a structured approach to prospecting and pipeline management, which is why we have developed a proven process that keeps your pipeline moving. Our process begins with gaining a deep understanding of your business and sales objectives. We then tailor our services to meet your specific needs, ensuring that the role designed for your SaleMate aligns with your goals. Regular check-ins, performance reviews, and insights are all part of our commitment to continuous improvement.
We will provide you with a consultant to drive your overall Sales strategy and execution so you can focus on what you do best.
Services
Your SaleMate can manage your sales leads and opportunities, keep you and your sales team on top of their sales activities, and analyse and report on your sales pipeline and performance.
Here are some of the specific ways your SaleMate Can take the load off:
Research and List Building
Do you find yourself spending significant time researching your future prospects?
Whether you’re building a new B2B database or refining your current one, your SaleMate can assist by enriching and categorizing your contacts to ensure precise and targeted account information. Researching prospects based on your Ideal Customer Profile can be a time-consuming task. Let your SaleMate handle this crucial work, ensuring that your prospect list is not only accurate but also aligned with your strategic goals. You can then focus on what truly matter, growing your business and engaging with high-potential leads.
Inbox Monitoring
Have you ever let an inbound lead fall through the cracks? Has an important message gone unread for far too long?
With your SaleMate, you no longer have to worry about missed opportunities or delayed responses. Your SaleMate can actively monitor messaging platforms, ensuring prompt and timely responses to all customer inquiries. This proactive approach helps you maintain excellent customer service, nurture leads effectively, and ultimately drive better business outcomes.
CRM Administration
Is your CRM actually updated? Are you leveraging its full potential?
SaleMate can support you in both CRM user management and data management, ensuring that all relevant information about each prospect is accurately captured. Our Data Management services focus on maintaining high data quality through regular cleaning, updating, and enriching of customer information. Additionally, your SaleMate can optimise your CRM platform in line with industry best practices and your specific business goals, creating a robust infrastructure as you grow.
Sales Analysis and Reporting
Are you tracking any sales metrics at the moment? Are you making meaningful decisions on the data that you are collecting?
Regular sales reporting and analysis is key to managing your sales efforts, whether it’s your own time as a founder or the valuable time of your sales team, knowing where to focus sales activity can be the difference between a low performing and high performing sales engine. Your SaleMate can help by keeping important information and metrics up to date making it easy to pull reports to help inform decision making.
Follow-ups and Appointment Setting
Have you ever found yourself bogged down by endless back-and-forths trying to schedule a meeting?
Your SaleMate can assist in both first response and setting up appointments for you and your team, so you can spend your time focusing on what you do best. With our efficient scheduling support, you’ll enjoy streamlined coordination and more time to concentrate on your core activities.
Preparing Proposals and Sales Material
Do you have the right sales Material to send to your prospects? Do you need to customise your proposals?
Your SaleMate can assist in preparing the proposals or can serve as the bridge between the marketing department. Ensuring that any requests for resources such as case studies and pitch decks are sent through to the client and managing these deadlines so that you and your sales team have the collateral you need to support your nurturing and sales efforts.
Packages
Starter
(Supporting 1 Sales person)
- Save up to 40 hours a month on SaleMate related activities
- SaleMate gets access to comprehensive knowledge base and training
- Month-to-month subscription
Platinum
(Supporting multiple Sales People)
- Save up to 100 hours a month on SaleMate related activities
- Access to SaleMate Playbooks
- Dedicated consultant to support and drive your overall Sales Strategy
- Inclusive of Everything in the Starter Package
Bespoke
Scaleable
If your needs don’t fit our tiered plans, or you’re after our custom services, let’s have a chat and we can provide a proposal tailored specifically to your needs.
FAQs
How does the matching process happen?
Firstly, we will have a kickoff workshop to understand your business and the the typesof sale-related activities you or your sales team may need assistance with. and how your current sales process works.
Following this, we will conduct a second workshop to better understand your sales process and culture, helping us to understand the type of person that would be best suited to be part of your team.
Then it’s time to leave it to us to do the matching! We’ll organise interviews with at least two candidates allowing the option of choosing a SaleMate who is the right fit for your team.
Are you a lead generation Company?
We are not a lead generation company. We assist in sales-related activities so that founders and sales teams can focus on closing deals, without having to spend the time on the admin surrounding the sale.
Does my SaleMate only work remotely?
Typically, a SaleMate will work remotely, however there are multiple options that can be discussed during a discovery call.
- Depending on where you are located, it is possible that we could match you with a SaleMate who is in your region. It would then be possible for your SaleMate to work on a hybrid model, and join you and your team in the office occasionally or meet you for in-person sessions.
- We also have our own office in Bree Street, Cape Town, where we work in an office as a team twice a week. So another option would be for your SaleMate to work in office with us to have the support and camaraderie of a team.
Who provides the SaleMate with the necessary equipment?
The SaleMate is provided with their own laptop and equipment needed to perform the job. If there are any additional tool or tech that are needed to perform the job effectively, this will be at your expense.
What happens if I need to use my SaleMate for other activities other than those on the website?
We carefully hire and train our SaleMates to be effective in the SaleMate activities. It is possible for them to they do other activities if this is mutually agreed on by all three parties.
What happens if it is not working out with my SaleMate?
Within the first three months, we will need 30 days notice to replace and onboard a new SaleMate. After three months we will run a retro and should be settled on how things are going. We will be able to discuss a process going forward should we need to replace your SaleMate for whatever reason.
Who does the SaleMate report to?
The SaleMate for all intensive purposes will form part of your company. They will fall into your usual flow and reporting structure of all day to day and ops related matters. You will provide your SalemMate with a company email as well as access to your internal tools, systems and resources. However, when it comes to any HR related matters or performance reviews we that falls under us. . We are also responsible for any employment-related queries.
How many hours does the SaleMate work?
Although there is an indication of “hours saved”, we do not work on selling time. Your SaleMate is not contracted to work a particular number of hours per day, but will ensure that it is an outcome based approach. If the expectations for the SaleMate are beyond the package that you have chosen, this will be brought to your attention so that you can move onto a different package. The SaleMate role can be seen as ‘part time role’ that is designed to bring coordination and efficiency into your sales function.
What is the process if I want to hire the SaleMate internally?
This is a possibility that is open to discussion under the following conditions:
- This can not be done within the first 3 months
- An industry competitive recruitment fee will be implemented
- If the offer is made within the first 6 months it will be compulsory to sign up for our integration package
- The decision ultimately lies with the SaleMate as to whether they want to be hired full time by your company
